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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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bailie graham

August 27, 2025

5  out of  5
rating by bailie graham
"Makenzie Mimbs is so helpful and considerate with her customers! She treats me one of her own family! I fully recommend her as an agent!!"
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Alex Thompson

August 26, 2025

5  out of  5
rating by Alex Thompson
"I had the pleasure of working with Makenze Mimbs, and I couldn’t be more impressed! From the moment I reached out, Makenze was attentive, knowledgeable, and genuinely caring about finding the right coverage for my needs. She took the time to answer all of my questions and made sure I fully understood my options."
We responded:
"Thank you Alex for leaving Makenze 5 stars! Glad she was able to answer all your questions while providing you with all your options. "
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Sharon Marchman

August 21, 2025

5  out of  5
rating by Sharon Marchman
"Makenze is always so helpful and easy to reach. She made our switch to State Farm simple and ensured we had the right coverage. Excellent service every time!"
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Kylie Hart

August 21, 2025

5  out of  5
rating by Kylie Hart
"Mackenzie was super helpful with getting me a quote on my car insurance! It was too good to pass on, so i switched over! On top of that she also shared some of the life insurance policies they have as well! I was able to set up my son a policy with them as well!"
We responded:
"Hi Kylie! So glad Makenze was able to help you with quoting your car insurance and your life insurance! Thank you for giving her 5 Stars! "
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Kaitlyn Miller

August 21, 2025

5  out of  5
rating by Kaitlyn Miller
"Makenze is the BEST! She made the whole process of getting life insurance so easy for my husband and me. She really listened to what we needed and helped us both find policies that fit us perfectly. On top of being super knowledgeable, she’s kind, patient, and truly cares about her clients. I can’t recommend her enough—if you need insurance, reach out Makenze!"
We responded:
"Thank you Kaitlyn for the nice review of the experience you had with Makenze! So happy she was able to help you and your husband obtain life insurance! All of us at Kevin Bailey State Farm Insurance and Financial Services appreciate you!"
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Victoria Hall

August 21, 2025

5  out of  5
rating by Victoria Hall
"Makenze has been my go-to insurance agent for years. At first she couldn't beat the insurance I had. However, she never gave up for her to reach back out to me it meant alot because I understand how busy it can be on a day to day work life. When I first switched to State Farm, she helped me get life insurance for both me and my son, taking the time to explain everything so I fully understood the coverage. Later, she saved me money on my car insurance while also getting me even better protection. She’s always quick to answer my questions and makes sure I have the coverage I truly need. I’ve referred several people to her, and she’s taken great care of every single one of them. Literally dhe will answer you within minutes if she have a client. If you’re looking for someone you can trust with your insurance needs, I highly recommend giving Makenze a call!"
We responded:
"Victoria thank you for your amazing review of Makenze and sharing your experience you have had with her on multiple occasions! We appreciate you for your loyalty to State Farm. So glad she was able to help you and your son with life insurance and save you money on your auto insurance!"
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Alyssa Hayes

August 21, 2025

5  out of  5
rating by Alyssa Hayes
"I just want to brag on Makenze Mimbs! I’ve come to her at various times of the day with different questions regarding life, auto, and renters insurance. She’s always been so helpful. I’m not educated in the world of insurance. She’s never once made me feel stupid. She’s always had positive energy and a smile on her face. I’ve always trusted her with any insurance matters. I know she is going to help me and not try to “rip me off”. I highly recommend Makenze."
We responded:
"Thank Alyssa for taking the time to leave Makenze 5 Stars and for sharing your experience you had with her regarding your auto, renters, and life insurance. We appreciate you and your business!"
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Scott Alan

August 20, 2025

5  out of  5
rating by Scott Alan
"Miss Priscilla was a great pleasure to deal with. Extremely helpful in all aspects. Can’t thank her enough for the help she provided me. Great company and even greater employee. A+++++. 100 ⭐️."
We responded:
"Thank you Scott for taking time to leave a 5 Star review! Happy to hear Valerie was extremely helpful and was able to help you!"
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Andrew

August 20, 2025

5  out of  5
rating by Andrew
"Makenze was absolutely wonderful to work with! She helped me make some important changes to my accounts and also guided my wife and me through the process of getting life insurance. She made everything simple to understand and made sure we felt confident in our decisions. I really appreciate how professional, knowledgeable, and kind she was throughout the whole process. Highly recommend reaching out to her for any insurance needs as I’m certain I will be in the future!"
We responded:
"Hi Andrew thank you for leaving Makenze 5 Stars! Happy to hear she was able help you with your family’s life insurance and changes to your account. Thank you for being a part of the State Farm family! "
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Kim Fox

August 18, 2025

5  out of  5
rating by Kim Fox
"Best experience with an insurance provider I've ever had."
We responded:
"Thank you Kim for giving us a review! Happy to know you had such a great experience! Welcome to the State Farm family! "
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ALICIA

August 15, 2025

5  out of  5
rating by ALICIA
"Corina Hodges, was an excellent help to use in getting less expensive car insurance, compared to what we have with Progressive. Saved us $300 and she was very professional 😀. We would recommend Corina Hodges to our Friends & Family 😄"
We responded:
"Thank you Alicia for sharing your experience you had with Corina and for giving her 5 Stars! Happy to know she was able to help you with your auto insurance and save you money! Welcome to the State Farm family and thank you for your business! "
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Kavyn Kilpatrick

August 15, 2025

5  out of  5
rating by Kavyn Kilpatrick
"Corina Was amazing! Good to be back on the Road🙏"
We responded:
"Thank you Kavyn for your business and for leaving Corina 5 Stars! Welcome to the State Farm family!"
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Tammy J Adams

August 13, 2025

5  out of  5
rating by Tammy J Adams
"This is an update to my previous post from years ago. Today, August 13, 2025, I called in to add a new vehicle I purchased and cancel insurance on a different vehicle. As always, Kevin Bailey's office handled everything perfectly! I had a 10 minute phone call with Kenzie. She answered all my questions, gave me the details of both quotes I requested and emailed my new Insurance ID Cards immediately! Very professional, courteous, efficient, and a pleasure to speak with. Thank you Kenzie! Previous post from 2018: This is by far the best State Farm agency in Morgan Hill! Kevin is absolutely wonderful. During my first office meeting with Kevin he listened to all my questions and concerns, then took the time to address each and every one...in detail! After our meeting I felt like I had known him for years. Kevin, as well as everyone in his office, are great! Their customer service is superior! Several months after Ken Fels retired I was ready to leave State Farm, despite having been with our local office for 36 years. Thank goodness for Kevin Bailey and staff! As long as his office is here, I will continue to remain a loyal State Farm member!"
We responded:
"Tammy, Thank you so much for the kind words! We strive to be the best we can each and every day and although we may fall short sometimes, I am happy to know we succeeded in taking care of you and your concerns! Thank you for being our client!"
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Danielle Montgomery

August 13, 2025

5  out of  5
rating by Danielle Montgomery
"I always receive top notch service from everyone at State Farm!"
We responded:
"Thank you Danielle for taking time to leave us a 5 Star review and for your business over the years! Glad to hear you receive the type of service you deserve! "
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Phillip Sarabia

August 13, 2025

5  out of  5
rating by Phillip Sarabia
"Just recently signed up for auto insurance and Betsy made it very easy. Breaking down the options for me and answering any questions I had making me feel very comfortable and confident with starting a new policy. Highly recommend them for any of your insurance needs. Outstanding customer service 👍!!"
We responded:
"Thank you Phillip for leaving us a 5 Star review and sharing the experience you had with our office. Happy to know we were able to help you with your auto insurance and was able to answer all your questions! Thank you for becoming part of the State Farm family!"
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Deborah Sparacino

August 11, 2025

5  out of  5
rating by Deborah Sparacino
"I have been a client of Kevin Bailey’s State Farm office in Morgan Hill for many years. From the office staff to Kevin, himself, I have always received professional, caring service. This includes a special “shout-out” to Prescilla who manages the office team with confidence, integrity, respect, and a smile. Thank you for all that you do."
We responded:
"Deborah thank you so much for the wonderful review! We appreciate you and your loyalty to State Farm! So happy to see you are getting the service you deserve! "
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Matthew Littrell

August 11, 2025

5  out of  5
rating by Matthew Littrell
"I called in today with questions about removing a car from a policy, as well as adding another vehicle. I had a handful of questions, in which case both Liz and Priscilla were very patient, knowledgeable, and helpful during the process. To anyone wondering what quality service is, I highly recommend their business. (Peace of mind)"
We responded:
"Thank you so much Matthew for sharing your experience you had with both Liz and Priscilla. I am glad they were able to help you with your auto insurance and answer all of your questions! Thank you for being apart of the State Farm family!"
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Alexandria Perez

August 9, 2025

5  out of  5
rating by Alexandria Perez
"Kenzie has been amazing to speak with! My father and I always get fast responses and she always takes the time to explain and answer our questions. She has been so easy to work with regarding my grandfathers policy. We appreciate you Kenzie, thank you!"
We responded:
"Thank you Alexandria for leaving a 5 Star review. Happy to hear Kenzie was able to help you and answer all your questions! "
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Howard Daniels

August 8, 2025

5  out of  5
rating by Howard Daniels
"Pricilla and Vicki Help me So much and Quick I don’t have much Time usually Thay took care of me I’m so glad I switched to state farm with the Kevin Bailey Team Thanks again"
We responded:
"Thank you Howard for leaving us a 5 Star review! Glad we were able to help you with your motorcycle insurance."
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Edgar Pulido

August 6, 2025

5  out of  5
rating by Edgar Pulido
"Priscilla has been a great help throughout the process. She took the time to walk me through my car and life insurance options and made everything easy to understand. She’s also currently helping me sort out an issue I recently discovered and clearly explained the steps I can take to fix it. What I really appreciate is that she follows up on everything and keeps me updated along the way. Priscilla is friendly, easy to talk to, and genuinely cares about helping. I’ll definitely be recommending her to friends."
We responded:
"Edgar thank you for giving us a 5 Star review. I’m glad Liz was able to help you and give you the service you deserve. We appreciate your business!"
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Angelo Lawson

August 2, 2025

5  out of  5
rating by Angelo Lawson
"It’s so nice when a real live person like Vicky Dietz actually takes the time to explain the totality of the coverage your proposed policy provides and aggressively looks for discounts that is available that you don’t know about strikes to keep your insurance costs low. Thanks Vicky, I hope you know how appreciative I am of the help you gave me!!"
We responded:
"Angelo thank you for leaving us a 5 Star review sharing your experience you had with Vicky. It’s great to hear she was able to not only help you with your insurance but, explain it the way it should be! We appreciate you !"
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Robyn Macias

August 1, 2025

5  out of  5
rating by Robyn Macias
"Priscilla is always very helpful in any request I have made."
We responded:
"Thank you Robyn for leaving us a 5 Star review and for your business! "
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Vickie Loveless

June 27, 2025

5  out of  5
rating by Vickie Loveless
"Representative was so knowledgeable and patient with answering ALL OF MY MANY QUESTIONS AND SO VERY DOWN TO EARTH AND FRIENDLY. She was not pushy at all. She compared what I currently have to her services and explained everything in detail. I would suggest to anyone looking for an insurance policy to speak with her. THANK YOU FOR YOUR HELP!"
We responded:
"Vickie thank you so much for taking time to leave such a wonderful review of your experience you had with Vicky. Happy to hear she was able to answer all of your questions and was able to help you with your insurance. Welcome to the State Farm family! "
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Tanke 80

June 4, 2025

5  out of  5
rating by Tanke 80
"My name is Christian and I spoke to Priscilla. She was very helpful and very patient and deserves high praise for her customer service."
We responded:
"Thank you Christian for sharing your experience you had with Priscilla and for taking time to do so. "
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Naomi McGrath

May 27, 2025

5  out of  5
rating by Naomi McGrath
"This great review is for Kenzie Flaherty (Customer Service Manager). I spoke to her regarding a significant and incorrect increase in my bill. Kenzie did some research and she found out the issue and explained what had happened. She was incredibly kind and helpful! Not only did she speak to me with respect and kindness-she made me feel like I was not a burden. This women is a wonderful employee and State Farm is lucky to have her representing them- she is a great customer service manager! Thanks again Kenzie! -Naomi M."
We responded:
"Naomi thank you for sharing your experience you had with Kenzie. I am so happy to hear you received the service you deserve and that Kenzie was able to find the root cause for the increase. Thank you so much for being our client and part of our State Farm family. "